Mon–Fri 8am–7pm · Sat 8am–4pm · same-day appointments Independent & local since 1998 CCTV 020 8226 4914
Chimney aerials on a terrace, one pointing the wrong way
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TV aerials in Upper Norwood and Crystal Palace

Upper Norwood is home to the Crystal Palace mast itself. Getting a good picture here is less about finding signal and more about taming it.

Established 1998. Same-day repairs from £99. £5m public liability insurance. Working in the Crystal Palace Triangle, Church Road, Anerley Hill, Gipsy Hill and Crystal Palace Park.

SE19Croydon, Lambeth and Bromley

Upper Norwood homes

Choose yours.

Red-brick Victorian house front with a small satellite dish

Victorian villa in Upper Norwood

Large Victorian villas around the Triangle and Church Road are often split into flats.

What we doWe fit a small aerial in the loft and give each flat its own feed.

TV aerial on a chimney above a row of London terraced houses

Gipsy Hill terrace in Upper Norwood

Gipsy Hill and Anerley Hill are lined with terraces on steep slopes.

What we doWe fit compact aerials that suit the strong signal and add TV points.

Communal aerials and satellite dishes on the roof of a block of flats

Flat near the park in Upper Norwood

Blocks near Crystal Palace Park share communal aerials and dishes.

What we doWe repair shared systems and fit attenuators where the signal overloads.

Living under the Crystal Palace mast

Upper Norwood gets its Freeview from Crystal Palace in south London, less than a mile away to the north-east, which is why local TVs carry BBC London and ITV London news.

The Crystal Palace mast stands 219 metres tall and sends Freeview to most of London. Right underneath it, the signal is so strong that TVs can overload. Amplifiers often need to come out, and a small aerial, or even a loft aerial, gives the best result.

Picture breaking up? Call020 8226 4596
Crystal Palacetransmitter Upper NorwoodSE19 less than a mile

Upper Norwood TV fault finder

Pick the problem you're seeing. We'll show you what usually causes it, and where in the house the fault tends to be.

“No signal” on every channel

Usual cause
The cable has come loose or been damaged, the aerial amplifier in the loft has failed, or wind has knocked the aerial out of line.
What we do
We check the connections and amplifier, then realign or replace the aerial.

Picture breaks up or freezes, worse in wind or rain

Usual cause
Corroded connectors, water in the cable, or a loose aerial or bracket moving in the wind.
What we do
New cable and weatherproof connectors, and the aerial re-secured.

Some channels missing after a retune

Usual cause
The signal is weak on certain frequencies, often from an old aerial or one pointing at the wrong transmitter.
What we do
We measure each multiplex, then realign or fit a suitable wideband aerial.

Sky or Freesat says there's no satellite signal

Usual cause
The dish has moved in the wind, the LNB on the arm has failed, or the cable is damaged. Very heavy rain can cause it for a short time.
What we do
We realign the dish and replace the LNB or cable if needed.

Works in one room but not another

Usual cause
A faulty wall plate, a splitter in the loft, or the cable to that room.
What we do
We trace the extra point and repair or rewire it.

Something else? WhatsApp us a photo of the screen and we'll tell you what we think it is.

Upper Norwood questions

If yours isn't here, call or WhatsApp us. We're happy to give advice for free.

Why does my TV freeze when the mast is so close?

Too much signal overloads the TV tuner, much as too little does. We measure it and remove amplifiers or fit an attenuator to bring the level down.

Do I need a roof aerial here?

Rarely. Most Upper Norwood homes get a perfect picture from a small loft aerial, or even an indoor one, because the mast is so close.

Can you fit Sky near the park?

Yes. We check for trees in the way and fit the dish where it has a clear view.

Can every flat in an Upper Norwood converted villa get its own TV feed?

Yes. We fit one aerial with a multi-output amplifier and run a separate cable to each flat, so a fault in one flat does not affect the others.

Can you mount a TV in a Victorian villa near Crystal Palace Park?

Yes. High ceilings and tall walls give plenty of choice. We fix into brick, set the screen at a comfortable height and hide the cables behind the plaster.

Do Church Road shops and cafés need a special TV setup?

Not usually, as the signal is very strong here. We mount the screen, fit a short aerial or a feed from the building and set it up for sport or menus.

Not sure what you need?

Send us a photo of your aerial, dish or the message on your TV screen. We can often tell you what's wrong and roughly what it'll cost.

WhatsApp a photo

Areas near Upper Norwood

The same engineers cover the neighbouring areas. See all the areas we cover.

Call or WhatsApp for free advice

A photo of your aerial, dish or the message on your TV screen helps us tell you what's wrong and what it will cost, often before we visit.

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Aerials · CCTV
Office
Communication House
Station Road
London E4 7BU
Hours
Monday to Friday 8am to 7pm
Saturday 8am to 4pm
Covering
East London, North London and Essex, plus South-east London and the Herts border
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