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Storm damaged aerial and dish repairs
High winds bend masts, snap brackets and turn dishes away from the satellite. We make things safe, get your TV back and give you what you need for an insurance claim.
Established 1998. Independent engineers with at least five years’ experience. £5m public liability insurance. Same-day repairs from £99.
Stormdamage made safe
Common storm damage
Choose what you can see from the street.
Bent or snapped mast
A bent mast or broken aerial can fall into the gutter or onto the street below.
What we doWe take down anything loose, then fit a new mast and aerial on a sound bracket.
Aerial hanging by its cable
When a lashing wire or bracket fails, the aerial can end up dangling down the wall.
What we doWe make it safe first, then fit new lashings or a new bracket and refit the aerial.
Dish pushed out of line
A dish only needs to move a fraction to lose the satellite. Sky or Freesat shows “no signal”.
What we doWe realign the dish with a meter, tighten or replace the bracket and check every tuner.
Making storm damage safe
If your aerial or dish is hanging loose, keep away from below it and call us. We work at height safely, with ladders and roof equipment, and we take down anything dangerous before we fix the rest.
After big storms we get a lot of calls, so we deal with the dangerous jobs first. If your aerial has simply moved and nothing is loose, we will book you in as soon as we can.
If the chimney itself is damaged, we will tell you and take photos, as you will need a roofer or builder for that part.
Help with your insurance claim
Many home insurance policies cover storm damage to aerials and dishes. Check your policy first. We give you photos of the damage and a written report of what we found and what we did, ready for your claim.
Storm repairs in East London, North London and Essex
After a big storm the phones ring all day. We deal with anything unsafe first, then work through repairs in the order they came in.
Storm damage in East London
In East London, storms usually bring down aerials on old chimney lashings, or leave them hanging over the street from terrace roofs. On tower blocks, wind can twist the aerials and dishes on the roof and knock out the picture for every flat at once.
Local pages: Walthamstow, Plaistow, Poplar, Clapton, Manor Park
Storm damage in North London
North London’s high ground catches the strongest gusts. Masts in Highgate, Muswell Hill and Barnet are often bent rather than broken, and need replacing with a stronger pole and new brackets rather than just straightening.
Local pages: Barnet, Southgate, Highgate, Finsbury Park, Highbury
Storm damage in Essex and the Herts border
On the Essex and Herts borders, open fields and tall trees mean falling branches as well as wind. We clear damaged aerials and dishes from roofs and gutters, check the chimney is sound and refit everything on new fixings.
Local pages: Buckhurst Hill, Loughton, Waltham Cross, Hoddesdon, Potters Bar
Is your aerial loose?
If anything is hanging off your roof, don’t try to reach it. Keep people and cars away from below and call us. We will tell you when we can get there and make it safe.
Storm damage? Call020 8226 4596
Picture gone after the storm?
Pick the problem you're seeing. We'll show you what usually causes it, and where in the house the fault tends to be.
“No signal” on every channel
- Usual cause
- The cable has come loose or been damaged, the aerial amplifier in the loft has failed, or wind has knocked the aerial out of line.
- What we do
- We check the connections and amplifier, then realign or replace the aerial.
Picture breaks up or freezes, worse in wind or rain
- Usual cause
- Corroded connectors, water in the cable, or a loose aerial or bracket moving in the wind.
- What we do
- New cable and weatherproof connectors, and the aerial re-secured.
Some channels missing after a retune
- Usual cause
- The signal is weak on certain frequencies, often from an old aerial or one pointing at the wrong transmitter.
- What we do
- We measure each multiplex, then realign or fit a suitable wideband aerial.
Sky or Freesat says there's no satellite signal
- Usual cause
- The dish has moved in the wind, the LNB on the arm has failed, or the cable is damaged. Very heavy rain can cause it for a short time.
- What we do
- We realign the dish and replace the LNB or cable if needed.
Works in one room but not another
- Usual cause
- A faulty wall plate, a splitter in the loft, or the cable to that room.
- What we do
- We trace the extra point and repair or rewire it.
Something else? WhatsApp us a photo of the screen and we'll tell you what we think it is.
Storm damage questions
If yours isn't here, call or WhatsApp us. We're happy to give advice for free.
Will my insurance pay for a new aerial?
Many policies cover storm damage, but not all. Check your policy. We provide photos and a report to support your claim.
My aerial looks fine but the TV lost channels after the storm. Why?
Even a small turn can lose signal. Water may also have got into a connector. We test and realign it.
Can you fix the chimney too?
No. We are aerial and satellite engineers. We will tell you about any damage we see so a roofer can deal with it.
Can you claim storm damage on home insurance?
Many policies cover storm damage to aerials and dishes. We give you a written report and invoice to send to your insurer.
Not sure what you need?
Send us a photo of your aerial, dish, wall or the message on your TV screen. We can often tell you what's needed and roughly what it'll cost.
WhatsApp a photoBeyond storm repairs
One call covers aerials, dishes, Starlink, wall mounting and AV. CCTV has its own team on 020 8226 4914.
TV aerial repairs
No signal, missing channels or a picture that breaks up. Same-day visits.
TV aerial installation
New Freeview and DAB aerials, extra TV points and multi-room systems.
Satellite and Sky dishes
Sky Q dishes, moves, realignment, LNBs and foreign-language TV.
Starlink installation
Dishes surveyed and fitted on roofs, chimneys and walls, cables run inside.
Communal and commercial TV
IRS, MATV and SMATV systems for flats, landlords and businesses.
Freeview set-up
Freeview and Freeview Play aerials, boxes, retunes and recordings.
Storm repairs across London
We work across East London, North London and Essex every day, and cover South-east London and the Herts border too. Pick your area for local details.
East London
20 areas
North London
14 areas
Essex & Herts
7 areas
South-east London
25 areas
- BrockleySE4
- CatfordSE6
- CharltonSE7
- LeeSE12
- SydenhamSE26
- ThamesmeadSE28
- Abbey WoodSE2
- BlackheathSE3
- CamberwellSE5
- DeptfordSE8
- DulwichSE21
- ElthamSE9
- Forest HillSE23
- GreenwichSE10
- Herne HillSE24
- KenningtonSE11
- LewishamSE13
- New CrossSE14
- PeckhamSE15
- RotherhitheSE16
- WalworthSE17
- WoolwichSE18
- South NorwoodSE25
- Upper NorwoodSE19
- West NorwoodSE27
Call or WhatsApp for free advice
A photo of your aerial, dish or the message on your TV screen helps us tell you what's wrong and what it will cost, often before we visit.
WhatsApp us